Job Position : Technical Service Desk / Data Center operation
Job Designation : Analyst/Sr. Analyst
Job Category : ITES, BPO, KPO, LPO, Customer Service, Operations
Walk-In Location(s) : Chennai / Bangalore
Job Location(s) : Chennai / Bangalore
Number of Vacancies : 25
Desired Experience : 6 Months to 1 Year (Technical voice /semivoice, IT helpdesk/service Desk) (Mandatory)
Key Skills : Technical Support, IT helpdesk, Technical Service Desk, Technical Voice Support, semi technical voice, Semi technical semivoice, Technical semivoice, Data center operation, Linux Administration, unix, Server Monitoring, Network Monitoring
Job Details :
# Exclusive Walk-in for Technical Service Desk/DC-OPs
# Role: Technical Service Desk / Data Center operation
# Experience: 6 months - 1 year (Technicalvoice /semivoice, IT helpdesk/service Desk)
Job Description :
# Hiring for Analyst/Sr. Analyst
# Technical Support to HCL's business clients.
# He / She will be responsible to provide voice support, Hardware, software, network problem diagnosis, chat, to the clients and provide technical resolution#
# Incumbent should open for 24X7 operations.
# Eligibility (Tech-voice, semivoice, semi tech-voice, semivoice)
Technical Requirements :
# Technical Voice Experience required
# Phone support experience necessary.
# Technical helpdesk or technical call center experience is necessary.
# Disciplined, systematic problem solving skills required.
# Hands-on work experience with the following:
- Windows Operating systems
- Clients: Windows7, Windows Vista, Windows XP, Windows 2000
- Servers: Windows 2000, Windows 2003, Windows 2008,
# Knowledge of Active Directory, Exchange 2003/2007
# ITSM ticketing tools such as Remedy, HP Service Center, Peregrine Service Center
# User account creation for Active Directory, Exchange Mailboxes, Distribution lists
# Remote desktop connectivity applications like SMS, Bomgar, WebEx, Live Meeting, and Windows Native tools
# MS Office Suite (XP, 2003, 2007): MS-Word, MS-Excel, MS-PowerPoint, MS-Outlook, MS Project, and MS Visio
# Internet browsers (e.g. Explorer, Chrome, Firefox),
# VPN and remote dial-in users
# Support for laptop, desktops, and printers
# PDA and blackberry support
# Others: Adobe Acrobat and other common desktop applications like Winzip, etc
# Technical Voice / semivoice / semitech voice, semivoice Experience required For SERVICEDESK Requirement
www.ChetanaS.com
Soft Skills :
# Excellent communication and conversation skills (Verbal and Written)
# Good documentation skills
# Good working knowledge of MS OFFICE (Including MS Project and Visio)
# Should have a great customer handling skills
# Able to handle unforeseen situations
# High level of acceptance
# Can drive HCL's value and its methodology
Qualification :
# Graduates, 10+ 3 years / arrears/pending docmts/ (applicable for only Chennai location)
# Min-0.6 m - 3 years mandatory
Note: freshers / other experience - Please do NOT apply.
Walk-In Date(s) : From 15th to 20th July 2013
Walk-In Venue(s) :
CHENNAI :
Walk-In Time : Saturday: 10 AM to 3 PM ; Weekdays: 1 PM to 4 PM only
Sterling Technopolis:
HCL Comnet Limited,
4/293, Sterling Technopolis,
Old Mahabalipuram Road, Kandanchavadi
Chennai
Contact Person : Geetha.J
Contact Number : +91-44-64540470
BANGALORE :
Walk-In Time : Saturday: 10.00 AM to 3.30 PM ; Weekdays: 1 PM to 4 PM only
HCL Comnet Systems and Services Ltd.
STPI Unit, Surya Sapphires Plot No 3
2nd Floor, HCL Comnet Block.
Survey No 20 & 22 Konnappana Agrahara Village
Electronic City, Hosur Road,
Bangalore
Job Designation : Analyst/Sr. Analyst
Job Category : ITES, BPO, KPO, LPO, Customer Service, Operations
Walk-In Location(s) : Chennai / Bangalore
Job Location(s) : Chennai / Bangalore
Number of Vacancies : 25
Desired Experience : 6 Months to 1 Year (Technical voice /semivoice, IT helpdesk/service Desk) (Mandatory)
Key Skills : Technical Support, IT helpdesk, Technical Service Desk, Technical Voice Support, semi technical voice, Semi technical semivoice, Technical semivoice, Data center operation, Linux Administration, unix, Server Monitoring, Network Monitoring
Job Details :
# Exclusive Walk-in for Technical Service Desk/DC-OPs
# Role: Technical Service Desk / Data Center operation
# Experience: 6 months - 1 year (Technicalvoice /semivoice, IT helpdesk/service Desk)
Job Description :
# Hiring for Analyst/Sr. Analyst
# Technical Support to HCL's business clients.
# He / She will be responsible to provide voice support, Hardware, software, network problem diagnosis, chat, to the clients and provide technical resolution#
# Incumbent should open for 24X7 operations.
# Eligibility (Tech-voice, semivoice, semi tech-voice, semivoice)
Technical Requirements :
# Technical Voice Experience required
# Phone support experience necessary.
# Technical helpdesk or technical call center experience is necessary.
# Disciplined, systematic problem solving skills required.
# Hands-on work experience with the following:
- Windows Operating systems
- Clients: Windows7, Windows Vista, Windows XP, Windows 2000
- Servers: Windows 2000, Windows 2003, Windows 2008,
# Knowledge of Active Directory, Exchange 2003/2007
# ITSM ticketing tools such as Remedy, HP Service Center, Peregrine Service Center
# User account creation for Active Directory, Exchange Mailboxes, Distribution lists
# Remote desktop connectivity applications like SMS, Bomgar, WebEx, Live Meeting, and Windows Native tools
# MS Office Suite (XP, 2003, 2007): MS-Word, MS-Excel, MS-PowerPoint, MS-Outlook, MS Project, and MS Visio
# Internet browsers (e.g. Explorer, Chrome, Firefox),
# VPN and remote dial-in users
# Support for laptop, desktops, and printers
# PDA and blackberry support
# Others: Adobe Acrobat and other common desktop applications like Winzip, etc
# Technical Voice / semivoice / semitech voice, semivoice Experience required For SERVICEDESK Requirement
www.ChetanaS.com
Soft Skills :
# Excellent communication and conversation skills (Verbal and Written)
# Good documentation skills
# Good working knowledge of MS OFFICE (Including MS Project and Visio)
# Should have a great customer handling skills
# Able to handle unforeseen situations
# High level of acceptance
# Can drive HCL's value and its methodology
Qualification :
# Graduates, 10+ 3 years / arrears/pending docmts/ (applicable for only Chennai location)
# Min-0.6 m - 3 years mandatory
Note: freshers / other experience - Please do NOT apply.
Walk-In Date(s) : From 15th to 20th July 2013
Walk-In Venue(s) :
CHENNAI :
Walk-In Time : Saturday: 10 AM to 3 PM ; Weekdays: 1 PM to 4 PM only
Sterling Technopolis:
HCL Comnet Limited,
4/293, Sterling Technopolis,
Old Mahabalipuram Road, Kandanchavadi
Chennai
Contact Person : Geetha.J
Contact Number : +91-44-64540470
BANGALORE :
Walk-In Time : Saturday: 10.00 AM to 3.30 PM ; Weekdays: 1 PM to 4 PM only
HCL Comnet Systems and Services Ltd.
STPI Unit, Surya Sapphires Plot No 3
2nd Floor, HCL Comnet Block.
Survey No 20 & 22 Konnappana Agrahara Village
Electronic City, Hosur Road,
Bangalore
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